![]() You can try this as another solution, but keep in mind that if you still plan to use that file in earlier versions of Axure RP then you should use “File > Save As” to save a copy of it. ![]() rplib file in Axure RP 10 via “File > Open” and then saving the file as an Axure RP 10 file worked for them. For bdonahoo602, they wrote in to and for them we found that opening the. Hi haven’t heard back from OP on this particular issue so didn’t find a solution for their particular machine. Within the logs folder, find the error_log files dated with the date range that you’ve been unable to open the libraries, and attach those to an email to If you email those over we can be sure to get back to you more quickly with a diagnosis of what’s going on with the libraries, and gather more information if needed. ~/Library/Application Support/Axure/Axure-10-0/logsĬ:\Users%USERNAME%\AppData\Local\Axure\Axure-10-0\logs To find those, open the File Explorer/Finder on your machine and navigate to the appropriate file path below to reach the logs folder: Do you currently have them stored in Documents > Axure > Libraries? If not, then if you move them there and relaunch RP do those load better? Libraries in that folder will auto-load into Axure RP so provided there aren’t permissions issues preventing Axure RP from accessing it this should allow you to load your libraries.Īnother step we can take to check if there are any errors happening in the background that are preventing Axure RP from loading the libraries is to get your Axure RP logs. Hmm, both the Google Materials and Font Awesome libraries are loading well in RP 10 on our end. Are any of the affected widget libraries hosted in a location that requires a connection, such as a network drive or server? If so, is that connection active?. ![]() Is the issue happening with widget libraries hosted on Axure Cloud or are the affected libraries saved locally?.Is just one specific widget library failing to load, or do all libraries freeze?.If you still run into issues with the libraries loading in RP 10 then please send along the following info to so that we can investigate further: ![]() New cache files for the libraries are created when Axure RP is relaunched after the old ones are cleared out. That folder holds the cache for loaded libraries, which can sometimes get corrupted and cause issues with loading libraries. Once you’re reached the cache4 folder, please select and delete all of its contents and then restart Axure RP. ~/Library/Application Support/Axure/Axure-10-0/cache4Ĭ:\Users\%USERNAME%\AppData\Local\Axure\Axure-10-0\cache4 To do this, open the File Explorer (Windows) or the Finder (Mac) and copy/paste the appropriate file path below for your operating system to reach Axure’s library cache folder: Hello! When the widget libraries pane has trouble loading widget libraries, one step that usually fixes the issue is to clear the widget library cache. ![]()
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